Dear Customers,
October 1st is the national day of China.
It’s the most important Festival for Chinese people around the world.We have a golden week holiday for eight days.
EU Warehouse Works As Normal
EU warehouse works as normal.Should you choose shipping from EU warehouse(EU Warehouse Express),we will handle the shipments within 48 hours after payment verified.Normally it takes 2-5 business days for the delivery.
When does China Warehouse go on Holiday?
The arrangement of Honorbuy Team(China Warehouse)China National Day is from 1st Oct, 2017 to 8th Oct, 2017, 8 days in total.And we are expected to back to work on 9th Oct,2017.
Shipments Delays in China Warehouse
Shipments will be stopped in China Warehouse during China National Day.Should you choose shipping from China warehouse,please kindly allow up to 8 days delay.Orders placed during the holiday will be handled and arranged after holiday(from 9th Oct)
Customer Service Delays
For some inquires and support,it causes delay to reply you during the holiday.
For some urgent questions,we will reply you within 48 hours since few of our staffs are working in a limit time during the holiday.
Please kindly allow more delays if the questions are related to some technical skills.As you know,our technician and the supplier do not work during the holiday.
Please email: support@honorbuy.com (pre-sale only), aftersale@honorbuy.com (after-sale only).
We apologize for any inconvenience caused and thank you for your support all the time. Wish you and your families happy and joyful!
HonorBuy Team
30th Sept, 2017
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